Chat is great way to gain situational awareness and collaborate.
Public chat and Whiteboard chat are the same thing. Public chat uses the Whiteboard in each Incident room. Users must be in the same incident and same room to collaborate using Whiteboard chat. This type of chat is visible to all users who join that particular incident and view that room.
Users can enter into a Private chat with other users logged in to EM-COP. You do not need to join an incident or be in a room to engage in Private chat. This chat is only visible to the users engaged in the Private chat session.
All comments are recorded and recoverable so discretion is advised when using the chat functions.