Remove an old EM-Webmail account from an Outlook 2010 Client

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This article will guide you through how to remove an old account from the Outlook 2010 desktop client on a PC at a Regional or Incident Control Centre.  This applies to a PC on Windows 7. 

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Important: Ensure that Outlook 2010 is closed before starting.

1. Click the Start button on the PC Desktop and select Control Panel from the right side of the menu.  You may need to select View by: Small icons to see all the icons.

          Click Mail. 

2. The Mail Setup - Outlook popup will appear

          Click the Email Accounts... button.

3. The Account Settings window will appear, with the old account listed.

4. Click the account in the list then click Remove.  If the following message appears continue to the next step, otherwise, go to step 9.

          Click OK to clear this message

5. Click the Data Files tab in the Account Settings window

          Click Add...

6. The Create or Open Outlook Data File window will appear

7. Use the default File name (or enter a name if blank) and click OK.  The new data file will be listed.

8. Go back to the E-mail tab, click the account and then click Remove.

9. A confirmation message will display

          Click Yes.

10. The account should now be gone from the Account Settings window

          Click Close to close the window or New... to create a new account.