If you have forgotten your password or the password you've been using no longer works, navigate to the EM Learning login page and click on the "Forgot your password?" link.
This will direct you to the password retrieval page. You must use the same email address or username that you originally registered with EM Learning. If you don't remember your username typing in your email address will send the username to you.
An email will be sent to your registered email address with a reset link. Clicking on that link will open a web browser window or tab to allow you to reset your password.
NOTE: If you receive the error Password Retrieval Failed - Your username was not recognised or the email address you provided was not registered. Your password could not be retrieved.
If any of the above is unsuccessful, please submit a ticket for assistance.