FAQ
- Where I do find EM-COP Training website?
- How do I change my password?
- How do I turn off a mapping button or feature?
- I have a secure Room. At shift changeover will I have to add permissions for other users to use it?
- How do I know when something has been added to a Room?
- How frequently should the Incident Map Room be updated?
- Can I edit a feature or text label?
- How do I rename an EM-COP Incident Room?
- How do I rename an EM-COP Incident?
- I have an error "There was an error building the tree", now what do I do?
- Where can I find Initial Impact Assessment (IIA) layers?
- Can I view Initial Impact Assessment data in EM-COP?
- What is the difference between securing a Room and Room Permissions?
- Why can't I delete a Room or an Incident from EM-COP?
- What kind of information should be in EM-COP?
- How do I get approval to add information into the Incident Map to share more widely?
- Should I be using/reacting to information I can see in any EM-COP Incident Room?
- I don't know how or where to share information I have with other EM-COP users. How can I share my information?
- I cannot find symbols or line styles that match the styles used in the mapping system I use?
- How do I provide the ICC Mapping Officer with a copy of my map drawings?
- During a briefing with EM-COP via teleconference the remote users are not seeing the same layers as the ones on my screen, why?
- How do I provide access to EM-COP for Interstate or International personnel coming to Victoria?
- Can we have EM-COP accounts to use to display EM-COP in our ICC / RCC?
- Someone has been modifying the Incident Map without permission. Can I stop them?