FAQ
- Which web browser should I use?
- How do I import a GPS travel data file into EM-COP?
- How can I draw a polygon with no fill?
- Can I change the order that data layers are displayed?
- How can I upload a photo or other file to EM-COP?
- Why are my Desktop and Library tabs blank?
- EM-COP logs me out on my iPad - how do I stop this?
- How do I use grid references in EM-COP?
- I keep getting logged out, why is this happening?
- I have logged in previously but now I am not able to...
- Why do I need separate logins or accounts for EM-COP Incident and Training?
- Where I do find EM-COP Training website?
- How do I change my password?
- How do I turn off a mapping button or feature?
- I have a secure Room. At shift changeover will I have to add permissions for other users to use it?
- How do I know when something has been added to a Room?
- How frequently should the Incident Map Room be updated?
- Can I edit a feature or text label?
- How do I rename an EM-COP Incident Room?
- How do I rename an EM-COP Incident?
- I have an error "There was an error building the tree", now what do I do?
- Where can I find Initial Impact Assessment (IIA) layers?
- Can I view Initial Impact Assessment data in EM-COP?
- What is the difference between securing a Room and Room Permissions?
- Why can't I delete a Room or an Incident from EM-COP?
- What kind of information should be in EM-COP?
- How do I get approval to add information into the Incident Map to share more widely?
- Should I be using/reacting to information I can see in any EM-COP Incident Room?
- I don't know how or where to share information I have with other EM-COP users. How can I share my information?
- I cannot find symbols or line styles that match the styles used in the mapping system I use?