Clear Cache and Browser History: Internet Explorer

You should clear your web browser's cache, cookies, and history periodically in order to prevent or resolve performance problems.

For Internet Explorer:

For desktop browsers: To quickly open menus used to clear your cache, cookies, and history, click the the browser window and press Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac).

1. Select Tools > Safety > Delete browsing history....

   If the menu bar is hidden, press Alt to make it visible.

2. Most problems will be fixed by ticking just "Cookies and website data".  You can also tick the other options if needed.  "Temporary Internet files and website files" will help to ensure you are viewing the most current version of a file.  You should deselect "Preserve Favorites website data".

3. Click Delete. The pop-up will close and you will see a confirmation at the bottom of the web page when the process is complete.