There have been some reports of users experiencing issues with EM-COP when using Google Chrome on a touchscreen device.
The combination of Google Chrome and touchscreen devices can result in diminished functionality of the Geocode Location tools and zoom feature within the application.
The workaround is using a different browser - Microsoft Edge or Firefox would be preferable. If you are unsure which browser you are using, click here to check.
Future developments are looking to resolve this issue with a system that's compatible with touchscreen devices.
Please still report the issue if you are experiencing it, as this helps us quantify the extent of the problem. Thank-you.