There have been some reports of users experiencing issues with EM-COP when using Google Chrome on a touchscreen device.
The combination of Google Chrome and touchscreen devices can result in diminished functionality of the Geocode Location tools and zoom feature within the application.
The workaround is using a different browser - Microsoft Edge or Firefox would be preferable. If you are unsure which browser you are using, click here to check.
Please still report the issue if you are experiencing it, as this helps us quantify the extent of the problem. Thank-you.